# Error Messages

## License

| Error                           | Cause                                                                                         |
| ------------------------------- | --------------------------------------------------------------------------------------------- |
| Your license has expired        | Your trial period has expired. You must enter a valid serial number to activate your version. |
| A valid license cannot be found | The license file doesn’t match your serial number.                                            |
| License error                   | This operation is not allowed with your license.                                              |

## Security

| Error                                      | Cause                                                                                                                                           |
| ------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| You are not authorized to view this page   | The user must be a WorkflowGen user or administrator to access the application.                                                                 |
| You are not authorized to access this file | If downloading is secured, only an administrator, a process manager, or a participant with sufficient read rights may access the request files. |