For the complete documentation index, see llms.txt. This page is also available as Markdown.

Notifications

Default

Notifications are sent as described below.

Any of these notifications can be deactivated by the process designer.

When an action is assigned

  • To a person: to the corresponding user

  • Self-service: to all users associated with the participant, or to a subset of the participant user list, depending on the process design

  • Through the coordinator: to the coordinator only

When a request is closed

  • To the requester

When a request is cancelled

  • To the requester

When an action is cancelled

  • To the user assigned to the action

When an assignment is cancelled manually

  • To the user who has assigned the action to a person, unless it is the current user

When an assignment is cancelled automatically

  • To the user who assigned the person

  • To the user assigned to the action

Other

Launch events

  • When the action has to be performed

  • When the action is overdue

  • Prior to when an action is overdue

  • When the action is completed

  • When the action is cancelled

  • When the action assignment was cancelled

  • When an execution error occurs

  • When an assignment error occurs

Possible recipients

  • The requester

  • The action assignee

  • Some free-form email addresses

  • The users associated with a process participant

  • The user who performed an action of the process

  • Any email address included in the process data