# Analytics ## Overview The **Analytics** screen allows users to generate detailed reports of all the ongoing and closed requests. Users can obtain the following categories of reports: * Activity analytics that provide views of the various requests and actions in real time or during a specified time period * Data analytics that detail the data information per process with filtering capabilities Analytics settings (such as the number of items to display in a report) are configured in the **Analytics** section on the **Portal** tab in the Administration Module **Configuration** panel (see [Analytics](https://docs.workflowgen.com/admin/configuration-panel#analytics) in the [WorkflowGen Administration Guide](https://docs.workflowgen.com/admin/) for more information). ## Activity ### Activity analytics form The **Activity** form lets you create views and reports related to the requests in progress (in real time), as well as requests in any previous timeframe. {% hint style="info" %} If the period chosen is **Real time**, then the report will be based on requests in progress only. {% endhint %}

Fields	Description
Fields	Description
Period	Filter by a predefined period
from... to...	Filter by user defined period
Folder	Filter by process folder
Category	Filter by process category
Process	Filter by process name
Version *	Filter by process version
State	Filter by request state: In Test, Active, or All
Data *	Filter by process data values

\* Displayed only when a single process is chosen from the **Process** drop-down list. ### Activity report You can generate an activity report, either real time or for a specified period.

#### Available functions

Functions	Description
Functions	Description
Refine search	Start a new statistics search
Save as view	Save the current report as a view (see Views)
Print	Print the report

### Requests #### General * Number of requests in progress * Number of overdue requests in progress * Number of requests in progress with overdue actions #### By requester * In progress * In progress with overdue * In progress with overdue actions Displays available (select from drop-down list): data table, bar chart, donut #### By process * In progress * In progress with overdue * In progress with overdue actions Displays available (select from drop-down list): data table, bar chart, donut ### Actions #### General * Number of actions in progress * Number of overdue actions in progress * Number of actions to assign * Number of actions to take on (team actions to do but not yet assigned) #### By participant * In progress * In progress with overdue Displays available (select from drop-down list): data table, bar chart, donut #### By process * In progress * In progress with overdue * In progress with overdue actions Displays available (select from drop-down list): data table, bar chart, donut ### Activity report: by period #### Available functions

Functions	Description
Functions	Description
Refine search	Start a new statistical search
Save as view	Save the current report as a view
Print	Print the report

### Requests #### General * Number of different requesters * Number of requests in progress * Number of overdue requests in progress * Number of requests in progress with overdue actions * Number of closed requests * Number of closed requests with overdue * Number of closed requests with overdue actions * Average of realization duration (all requests) * Average of realization duration (except overdue) * Number of requests per day {% hint style="info" %} Results may vary depending on the parameters of the statistics that you filter. {% endhint %} #### Top process * Request (number of requests per process) Displays available (select from drop-down list): data table, bar chart, donut ### Participants #### Request volume (by requester) * Started * In progress * In progress and overdue * In progress with overdue actions * Closed * Closed and overdue * Closed with overdue actions Displays available (select from drop-down list): data table, bar chart, donut #### Action volume (by participant) * In progress * In progress and overdue * Closed * Closed and overdue * To assign * To accept (team actions to do but not yet assigned) Displays available (select from drop-down list): data table, bar chart, donut #### Action duration (by participant) * Completion * Completion except overdue * Accepted * Accepted except overdue Displays available: table, bar chart, pie chart ## Data ### Data statistics form The data statistics form lets you create reports based on the data of a current process.

Fields	Description
Fields	Description
Period	Filter by a predefined period
from... to...	Filter by user defined period
Requester	Filter by the requester
Process	Filter by process name
Version *	Filter by process version
State	Filter by request in Test mode, Active mode, or all modes
Status	Filter by request status
Displayed data	Choose data items to display in the report (with data selector)
Data *	Filter by process data values

\* Displayed only when a single process is chosen from the **Process** drop-down list. #### Available functions

Functions	Description
Functions	Description
Refine search	Start a new statistical search
Save as view	Save the current report as a view
CSV export	Export the report to a comma-separated value formatted file ✏️ Note: You can use a different separator based on your language and/or culture if needed, but this must be configured by a WorkflowGen Administrator.
Print	Print the report

### Data statistics screen

### Data statistics report

Columns	Description
Columns	Description
Request #	Request number
Created	Request creation date
Requester	Requester
Data	Associated data elements (as defined by the process designer)

{% hint style="info" %} The results list allows drag-and-drop reordering of columns. Column order is specific to the user and is retained thereafter. {% endhint %}